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Frequently Asked Questions
Which payment methods are accepted?
Credit cards (Visa, MasterCard) are the most widely accepted payment method on TripManga.com, and may be required to secure bookings not paid in advance. Payment options can vary by country, currency, region, or device.
Can I pay with a deposit, or prepayment?
Some properties may require a prepayment or deposit (full or partial) before your stay, while others allow you to pay in full at the property. Always check the payment policy in your booking confirmation for details.
I'll be arriving outside check-in hours. Can I still check in?
This depends on the property who will do their best to meet your needs but can't guarantee your request. You can do either request an early or late check-in/check-out or contact the property
How do I create an account?
Click the "Register" button in the top navigation, fill out the registration form with your details, and verify your email address. Once verified, you can start booking and managing your travel arrangements.
How is my personal information protected?
We take your privacy seriously and use advanced security measures to protect your data. Our privacy policy outlines how we collect, use, and safeguard your information. We never share your personal details with third parties without your consent. For more, read here
How do I contact customer support?
You can visit our Support Center for more details. We also have a comprehensive knowledge base and FAQ section for quick answers to common questions.
Can I cancel my tour booking?
Cancellation policies vary by tour operator. Most tours allow free cancellation up to 24-48 hours before departure, while some may require longer notice. Check your booking confirmation for specific cancellation terms and deadlines.
How do I add special requests to my hotel booking?
You can add special requests such as room preferences, accessibility needs, or dietary requirements in the special requests section during booking. While we'll pass these to the hotel, they're subject to availability and cannot be guaranteed.
